EFT Policies

Jazzercise
EFT Policies and Procedures
(Things you need to know about your EFT agreement.)

1. The Jazzercise EFT method of payment is our most economical and convenient method of payment for your classes.

2. Your EFT agreement is not a contract but a commitment to your health and fitness. You can choose to end your commitment at any time, but will incur a penalty should you drop prior to your minimum time commitment. Penalties will be calculated on the difference in monthly price and joining fee of original commitment and applied to the amount of months your account was active.

3. In order to cancel your Jazzercise EFT agreement: Written notice must be received by us (Jazzercise) via email, fax or hand-written notice dropped off at our class, no later than the 15th of the month PRIOR to the month you want the payments to cease. Monthly drafts will continue beyond the end of your commitment unless otherwise requested by you.

4. In order to amend your account in any way, i.e, payment method change, you must complete and submit an Amendment form (these are available at registration table) no later than the 15th of the month PRIOR to the month you want the amendment to be effective.

5. In some circumstances, it may be possible to put a temporary HOLD on your Jazzercise classes. There is a maximum time limit of 3 months on a HOLD and will be implemented on a case by case basis. Reasons for a HOLD would include medical issues and extended travel plans (trips longer than one month). As above – requests for a HOLD must be submitted in writing and received by us (Jazzercise) no later than the 15th of the month PRIOR to the month the temporary hold will start. Holds will not be indefinite and charges will automatically start up again after the Hold period ends.

6. In the event you request a change, hold or cancellation after the cut-off date of the 15th of the month prior to the month you want the change, hold or cancellation to begin, you will not be entitled to a credit or refund of any kind for your missed class time.

Thank you in advance for your cooperation and understanding of the above policies and procedures. I hope you find our program to be well worth the investment you are making in your health!